Frequently Asked Questions
Everything you need to know about Crimson Trace performance gear and your orders.
What is the standard shipping time for domestic orders?
Orders are typically processed within 1-2 business days. Standard shipping via ground carriers usually takes 3-5 business days depending on your location within the United States.
How do I return a product if it doesn't fit?
We offer a 30-day hassle-free return policy. Items must be in original, unworn condition with tags attached. You can initiate a return through our online portal to receive a prepaid shipping label.
Does Crimson Trace offer a warranty on sports equipment?
Yes, all our performance equipment comes with a 1-year limited warranty against manufacturing defects. This does not cover standard wear and tear from regular athletic use.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Can I track my order once it has been shipped?
Absolutely. Once your package leaves our warehouse, you will receive an automated email containing your tracking number and a link to monitor your delivery progress.
Are your products suitable for professional athletes?
Our gear is engineered to meet professional standards, utilizing moisture-wicking fabrics and durable construction designed to withstand high-intensity training and competitive sports.